What is the turnaround time?
Please allow up to 72 hours for the first proof.
 

Can you rush my design?
If you would like to rush a design, there will be a $50 charge. This will guarantee a proof being sent to you within 48 hours.
 

Can you design in any style I want?

All designs must be compliant with company guidelines.
 

How will we talk about my design?
All designs include a 15 minute consultation. Consultation can be over the phone, in person or in email. Communication on edits should be emailed for organization purposes. We recommend that the client submits all content, including any mockups you may have, before meeting.
 

How will I receive a proof and give my approval?
Proofs will be sent by us and approved by you via email. We must receive a written approval for our records. We cannot accept verbal
approvals.
 

Why is the proof on my final printed product different than the proof that was sent to me?
Each printer and computer screen vary in color. We cannot guarantee that the color in your proof and print will exactly match.
 

How will we talk about my design?
Working files can be provided by request for a $50 charge. (ad template for example)
 

What payment methods are accepted?
Before all projects are started we need to have your credit card on file. Required payment method is through a Square invoice via email
and can be paid through their site. For vendor ordering, we will charge your card after signed approval.
 

What if I decide to cancel?
If the design is based on an hourly rate, you will be charged for our time up to the point of cancellation. If the design is based on a flat
rate, you will be charged for the percentage of completion we have done.